At Softnotch EXIM OPC PVT LTD, we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, forms, and communication channels.
1. Information We Collect
We may collect the following information when you submit an enquiry or interact with us:
- Name
- Contact number
- Email address
- Business type and requirement details
- Any information you voluntarily provide through forms, email, or calls
We collect this information only to understand your requirements and respond appropriately.
2. How We Use Your Information
The information collected is used to:
- Respond to enquiries and requests
- Understand kitchen equipment requirements
- Provide relevant product or solution information
- Improve our communication and service quality
- Maintain internal business records
We do not sell, rent, or trade your personal information to third parties.
3. Nature of Our Business
Softnotch EXIM OPC PVT LTD is engaged in:
- Import and export of commercial kitchen equipment
- Local supply of commercial kitchen equipment
- Equipment sourcing and solution support for food businesses
We are not a trading marketplace and do not act as intermediaries for unrelated third-party sellers.
4. Data Sharing and Disclosure
Your information may be shared only:
- Internally within our company for processing your request
- When required by law or regulatory authorities
We do not share your data with external parties for marketing or advertising purposes.
5. Data Security
We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or misuse. While no online transmission is completely secure, we strive to use acceptable means to protect your data.
6. Cookies and Tracking
Our website may use basic cookies or analytics tools to understand website usage and improve user experience. These do not collect personally identifiable information.
You may choose to disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.
8. Your Consent
By submitting your information through our website, forms, or communication channels, you consent to the collection and use of your information as outlined in this policy.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
10. Contact Information
For any questions regarding this Privacy Policy or your information, you may contact us at:
Softnotch EXIM OPC PVT LTD
1st Floor, 200/393, SLV DS Centre,
Near Chettinad Courtyard, Siddhapudur,
Coimbatore – 641044
Mobile: +91 99434 14300
Email: info@softnotchexim.com
Working Hours:
8:00 AM – 7:00 PM (IST), Monday to Saturday